Language
-
0
$0.00
Recently added item(s)
- Your Cart Total: $0.00
- + Shipping
Orders List
*We do not have a record of you ordering from us. If you think this may be an error, please check to see if you have not previously set up an account under a different e-mail address or that you are not trying to access an account set up on another website selling our products (IE: SexySwimwear.com). You cannot access information from other sites here. Please contact Customer Service and we will do our best to help you.
Processing Time - +
Due to the custom nature, large choice variety and high demand of our swimwear, catalog orders are made as they come in which takes about 2 weeks, and are then shipped via USPS in the continental U.S and overseas. Customers can request faster shipment, (for when orders are complete) by using the "Notes" section at the end of the order form (we will advise of the extra charges and availability).
Shipping - +
We ship USPS-priority for U.S. deliveries which takes 1-3 days shipping time (once order is sent) depending on location. We will need recipient’s signature at the time of delivery. Orders outside of the U.S are shipped Global Express which takes 3-7 days (once order is sent) could be longer if customs gets involved (rarely). We are not responsible for country import taxes, duty or other collections. (*We use Global express for overseas shipping which is fast, insured and track-able to prevent loss or theft. If you prefer another method of overseas shipment, please pay with money order and we will ship your requested way.)
Exchange Policy - +
Orders may be exchanged if reported upon receipt, for authorization, and shipped back within 7 days of receipt - IN ORIGINAL CONDITION, WITH ORIGINAL TAGS. (Altered, soiled or damaged goods are unavailable for exchange-PLEASE wear a liner when trying on order and be free of "perfume" and in a smoke free environment) We are unable to accept suits that have odors such as body lotion, sprays or perfumes or ambient smells like smoke, pets etc.
To exchange an order (within 7 days of receipt only), e-mail your request to Info@ColleenKellySwimwear.com for authorization (we need name on order, date of order, item number(s), date received and reason for exchange as well as item/s for exchange including style number/s, name of style, color, size, backstyle). Once exchange is verified, the authorization code and receiving address will be emailed to you. Please note, our receiving address may be different from the address on invoice. Insurance and tracking are recommended for exchanges. Please note: We are unable to accept packages without the authorization code.
Customer is charged for reshipment of exchange and 10% restocking fee.
Please allow 2-4 weeks for redelivery of exchanged goods.
Orders CANCELLED after processing are subject to 10% "cancellation fee".
Orders CANCELLED after being made are subject to a 20% "cancellation and restock fee".
